Blog :: 05-2018

Maine Vacation Rentals and the Importance of Service

It wasn’t too long ago that, when travelling to a big city like Boston, New York or Washington, you would take a licensed cab from the airport to your hotel.  Or, when leaving a restaurant, you would go curbside to hail a passing cab.

However, with the advent of mobile technology, travel patterns have changed dramatically. Pull up your UBER or LYFT app on your phone and you will soon have a choice of drivers offering their car to take you to your destination. And people sure do like the service of Air B n B where you have choices of renting houses, condo units or rooms directly from the owners, with prices somewhat cheaper than a hotel of large part of their appeal.

On the surface, this all seems very attractive. However, many communities are having issues with the short-term rentals. Problems such as too many occupants, loud parties with the renters showing no respect for the neighborhood. And from the renters’ perspective, there are stories of renter’s not finding the residence as advertised or not being told that they need to bring a supply of their own linens.

Which leads me to the following:

Since Kezar Realty opened in 2009, we have offered Vacation Rentals in Lovell and surrounding towns. In addition to listing and selling property, Broker Jeanne Bonner manages our Vacation Rentals. Jeanne has been matching vacationers with the perfect Maine cottage for more than 25 years.

In January 2018, Down East Magazine published an article “Home Advantage” that highlighted the positive resources that many local Vacation Rental Agencies in Maine provide, such as handling bookings, greeting incoming renters, coordinating Saturday morning cleaning, making sure the trash was taken to the transfer station and not left at the cottage, replacing misplaced/lost keys and much more. Kezar Realty is a member of the Vacation Rental Professionals of Maine, a group of about 30 Maine Vacation Rental companies and provides support and lobbying efforts on behalf of the industry.

An important element of renters arriving in Lovell is that they have a friendly place greeting them when they arrive and are provided with a packet of information about their cottage as well as local merchants and recreational activities. And if they need something during the week, they know that Jeanne is just a phone call away.

As we inch closer to the summer season, be sure to contact Jeanne for assistance on vacation rentals. And remember, you will be pleased that the personal touch is still considered important here at Kezar Realty. And that includes having extensive local knowledge as well as caring that you have a great experience.

Technology is great and we all benefit from the tools that it provides but hopefully it will never eliminate the Jeanne Bonners of the world.